Frequently Asked Questions
Everything you need to know about your Vaccari Boots experience.
How do I ensure I am ordering the correct boot size?
Our boots generally run true to standard US sizing. However, since leather stretches slightly over time, we recommend a snug fit at the instep. Please refer to our comprehensive Size Guide on each product page for specific measurements.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the leather outsoles, as damaged soles are not eligible for return.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your boots for a specific event or occasion.
Are Vaccari boots handmade?
Yes, every pair of Vaccari boots is handcrafted by master artisans using traditional techniques. We pride ourselves on high-quality Goodyear welt construction and premium ethically sourced leathers.
How should I care for my leather boots?
To extend the life of your boots, we recommend cleaning them with a damp cloth and applying a high-quality leather conditioner every 3-6 months. Avoid direct heat sources when drying wet boots to prevent the leather from cracking.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and Mexico. International shipping rates and customs duties are calculated at checkout based on your specific location.